F.A.Q

Your Questions Answered

WHAT ARE OUR PRICES?

Covid-19 RT-PCR Swab Test: $

Prices are NETT. No GST.

Corporate rates are available. Please contact us for further information.

WHO CAN TAKE THE COVID-19 SWAB TEST? ANY AGE LIMIT?

Currently, anyone is able to choose to do a COVID-19 PCR Swab Test with us. We are able to do swabs for all ages at our Swab Hub.

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CAN I WALK IN WITHOUT AN APPOINTMENT?

Yes, we do accept walk-ins subject to availability based on existing appointments. However, we encourage you to book an appointment in order to get your test done in a timely manner.

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WHAT IS MY PRE-DEPARTURE TESTING WINDOW?

Your appointment for swab testing depends on requirements set by your destination country. We advise all travellers to check with their destination country's embassy on the set requirements at any given time.

WHAT IF I AM TRANSITING THROUGH ANOTHER COUNTRY?

Do note that pre-departure testing window requirements may apply to both the destination country, and as well the countries that you will be transiting through.

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WHAT IF I REQUIRE ADDITIONAL MEMO / HEALTH CERTIFICATE FOR TRAVEL?

The COVID-19 test results and travel memo will be prepared in line with guidance from the Ministry of Health.

 Should you require any further assistance in obtaining any additional memo, please inform us prior.

WHAT IF THE PRE-DEPARTURE COVID-19 PCR SWAB TEST IS POSITIVE?

In the event of a positive result, we notify you. Home Recovery is the default for most people. You may contact our partner Whatsdoc to arrange Telemedicine Services should you require medical advice or medications.

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